Terms and Conditions

Last Updated: 31/10/2023

1. General Terms and Conditions

Welcome to Goumenos Jewellery and Watches. The following terms and conditions (the “Terms”) govern your use of our website located at [your website URL] (the “Site”) and any order that you place through the Site. Please read these Terms carefully before using the Site or placing an order.

By accessing or using the Site, you agree to be bound by these Terms and any other terms and conditions or policies that may be applicable.

1.1 Acceptance of Terms

By using our Site, you confirm that you accept these terms of use and that you agree to comply with them.

1.2 Changes to the Terms

We may revise and update these Terms from time to time. Your continued access and use of the Site will mean that you accept any changes or revisions to the Terms.

1.3 Privacy Policy

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you or that you provide to us, can be found [here/link]. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.

2. Products and Services

All products and services offered on the Site are subject to availability, and we reserve the right to impose quantity limits on any order, reject all or part of an order, and discontinue offering certain products or services without prior notice.

3. Pricing and Payment

All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. Prices may change at any time, but changes will not affect orders already placed.

We use Stripe as our secure payment processing partner, and your payment will be processed in accordance with their terms and conditions.

4. Returns and Refunds

4.1 No Refunds

All sales are final, and we do not accept refunds, except as set forth in section 4.2 below.

4.2 Changes and Damaged Items

Changes to your order are permitted, but the customer is required to pay for any shipping costs incurred, unless an item is received damaged. In the case of damaged items, the customer must provide images and any other required information at www.goumenosjewellery.com/item-returns/. Upon verification, we will cover the shipping costs for the replacement item.

5. Governing Law

These Terms are governed by and construed in accordance with the laws of Cyprus.

6. Contact Us

For any questions regarding these Terms, please contact us:

  • By email: info@goumenosjewellery.com
  • By phone: +357 23 822860
  • By visiting this address: Ayiou Georgiou Square, Paralimni, 5290, Famagusta, Cyprus